Walkthrough Process Mapping Tool free PDF cover
Tool

Walkthrough Process Mapping Tool

Document how a process really works during walkthroughs — steps, roles, systems, approvals, evidence, exceptions and manual workarounds.

What you'll find inside

  • Purpose and when to use the tool, with a five-step method
  • Core inputs: trigger, actual steps, roles, systems, approvals, evidence, exception paths, workarounds, key reports and end point
  • A Green/Amber/Red signal matrix for ownership, evidence, approval, manual work and exception handling
  • A one-page working sheet to complete during planning, fieldwork or issue validation
  • A worked example of a mapped walkthrough
  • Five quick-reference reminders for walkthrough interviews

Best for

  • Processes with outdated procedures
  • Processes spanning multiple departments
  • Identifying key control points

Resource information

Format:
PDF
Pages:
6
Price:
Free
Registration:
Not required

© Salih Ahmed Islam

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