
How to Perform Root Cause Analysis
Go beyond the immediate error: separate symptoms from recurring conditions, verify each “why” with evidence, and link the real cause to an action that prevents recurrence.
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Move beyond “remind employees” and “provide training” — use repeated why-questions and cause categories to reach the condition that created the issue.
© Salih Ahmed Islam

Go beyond the immediate error: separate symptoms from recurring conditions, verify each “why” with evidence, and link the real cause to an action that prevents recurrence.
PDF • 6 Pages • Free

Check that proposed corrective actions are specific, owned, measurable and actually address the root cause — before the report is issued.
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Develop a well-supported audit finding from criteria, condition and cause through risk, evidence and frequency, to the recommended outcome, management action, owner and due date.
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Challenge whether a recommendation fixes the root cause, reduces risk, has a named owner and can be verified later — before it goes into the report.
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